Refund policy

Return & Refund Policy

At VRAJIKA( A Unit Of Reet Creations), we want you to be happy with your purchase. If you receive an incorrect, damaged or defective product, please contact us so that we can assist you with the appropriate resolution.

Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us within 24 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Clear photographs of the product

  • Photographs of the packaging

  • A brief description of the issue

After reviewing the information provided, we may offer a replacement or refund, depending on the circumstances and availability of the product.

Incorrect Product

If you receive a product that is different from the product you ordered, please contact us within 24 hours of delivery.

After verification, we will assist you with the appropriate resolution, which may include a replacement or refund.

Return Conditions

Products eligible for return must generally be:

  • Unused and unworn

  • In their original condition

  • In the original packaging, where applicable

  • Accompanied by the order details or proof of purchase

Products that have been used, damaged after delivery, altered or returned without prior approval may not be eligible for a return or refund.

Customized & Made-to-Order Products

Customized, personalized or made-to-order products may not be eligible for return or exchange unless they are received damaged, defective or incorrect.

Please carefully check the product description before placing an order for customized or made-to-order products.

Refunds

Once a return or refund request has been reviewed and approved, the refund will be processed through the applicable original payment method or another suitable method communicated by VRAJIKA.

The time taken for the refund to reflect in your account may depend on your bank, payment provider or other financial institution.

Non-Returnable Situations

Returns or refunds may not be accepted for:

  • Products damaged due to misuse or improper handling

  • Products altered or modified by the customer

  • Products without the required proof of purchase

  • Customized or personalized products, except where the product is damaged, defective or incorrectly supplied

  • Requests made outside the applicable return period

Return Shipping

If a return is approved due to a damaged, defective or incorrect product, VRAJIKA will provide instructions regarding the return process and applicable shipping arrangements.

For returns requested for reasons other than a damaged, defective or incorrect product, return shipping arrangements may vary depending on the circumstances.

Contact Us

For questions regarding returns or refunds, please contact us:

VRAJIKA( A Unit Of Reet Creations)
Email: reetcreations234@gmail.com

We recommend contacting us as soon as possible if you experience any issue with your order so that we can assist you promptly.